Call 01253 361000
Open 9:30am - 5:00pm | Mon - Fri
The Townpages marketing team recently discovered that a small website, Justice for People (justiceforpeople.com) had posted a complaint online about our services. The comments on the site JusticeForPeople.com are wholly inaccurate.
(based on detailed voice recordings, letters and logged emails on the system)
This conversation has been sent to the client
The client provided inaccurate banking details
Client subsequently claimed to have never made the agreement
Client did everything possible to ensure Townpages were involved in protracted timewasting correspondance while recovering the monies due
In fact, we have received no written correspondence from them whatsoever
If we hadn’t discovered the JusticeForPeople.com website while carrying out SEO on our own website we wouldn’t even be aware they existed
This hasn’t gone to court, in fact, there isn’t even a case, so Townpages wouldn’t, and haven’t, settled anything out of court
Our policy of recording and logging all contact with clients along with the use of monthly rolling contracts demonstrate that we have nothing to gain by acting fraudulently
It is with regret that we need to explain the case here, but it is necessary to do so until JusticeForPeople.com remove the erroneous claims about the sale and about Townpages as a company. This whole matter could have been settled very simply if the business owner had the courtesy to respond to contact from Townpages in the early stages.
If you personally have any concerns whatsoever about Townpages, please pick up the phone and give us a call and we will happily answer all your questions. You will always be able to speak to a representative during normal business hours, our business address is on our website and we are committed to business transparency. We will provide an honest, accurate and trustworthy response to everyone that contacts us.
Thanks for reading.
“Globally recognized stamp of approval which showcases knowledge of the latest AdWords tools and best practice techniques”
For more information about our services push the button!